Online policy orders
All product(s) are subject to availability and acceptance. Making every effort to only display product(s) that are currently in stock and available to ship; there may be instances where we do run out of stock. You will be notified by e-mail with a confirmation notice of approved order and date of dispatch.

All prices are exclusive of GST.
Prices displayed are quoted in Australian Dollars.
Ingrid Hayes accepts PayPal for on-line purchases.

Payment transaction(s) will appear on your statement as ‘Ingrid Hayes Couture.’

Payment will be cleared from your account upon receipt of order. All credit cards holders are subject to validation checks and authorization by the card issuer. No payment details are kept on record by this website. Ingrid Hayes Couture is a SSL encrypted site keeping your details safe.
Converting prices to another currency may have slight price variation due to fluctuating exchange rates and credit card company charges.

Garment care
We provide care labels on all of our garments to ensure they retain their original quality, condition and size. For garments that specify dry clean only, including delicate fabrics, we recommend the use of specialty dry cleaners or using Green Earth Cleaning, an environmentally safe dry cleaning process that replaces petroleum-based solvents with liquid silicone, a gentle solution made from one of the earth’s safest and most abundant natural resources: silica, or sand.

Ingrid Hayes recognises the trust you are placing in the company through your purchases on this website. Ingrid Hayes will maintain that trust by taking every precaution to protect information about you.  Under law, your rights to privacy are also protected. The National Privacy Principles, the Privacy Act and general law place strict requirements to treat certain information collected as confidential.

Contact Ingrid Hayes:
All enquiries about Ingrid Hayes Couture designs please contact us by phone: +61 3 8652 1535 or email us
Address: Melbourne Australia 3141
ABN 64 594 701 378